Stripe - Elevated Error Rates on Payment Intents API

Stripe · Started Mar 2, 2026, 06:08:12 PM UTC · Resolved Mar 2, 2026, 07:23:12 PM UTC · Duration: 1h 15m · View Postmortem

Affected regions: us-east-1eu-west-1

Timeline

investigating Mar 2, 2026, 06:09:12 PM UTC

Anomaly detected: 35.2% error rate from 847 signals across 2 region(s). Investigating.

identified Mar 2, 2026, 06:28:12 PM UTC

Root cause identified: upstream provider reporting degraded service on their payment processing infrastructure.

monitoring Mar 2, 2026, 07:08:12 PM UTC

Error rates decreasing. Monitoring recovery.

resolved Mar 2, 2026, 07:23:12 PM UTC

All signals have returned to normal. Incident resolved.

This incident was automatically detected by APIdown.net based on anomalous signal data from real production traffic.